Vendor Service Details

WARRANTY POLICY

SPAR Nigeria warrants that all products purchased are in good working condition and meet their stated specifications as provided by the manufacturers at the time they are handed over to the Customer in the store.

• To make a warranty claim, customers must present a valid proof of purchase along with the product purchased from SPAR Nigeria.
• The warranty period commences on the date of purchase and remains valid in line with the respective manufacturer or brand’s warranty policy.
• Once the Customer has contacted the Service Center, the Service Center shall inform the Customer on whether the product shall be repaired at the Customer’s location or at the Manufacturer’s Service Center.
• The Logistics involved is between the Customer and the Service Center.
• All products are strictly governed by the warranty provided by the respective manufacturers.
• No claims will be entertained for any physical damage once the product has been received and confirmed to be in good condition by the customer.
• Software-related issues are not covered under the warranty.
• The service center details may change by the brand time to time and Sparnigeria may endeavor to update.